I have about two dozen e-mails from folks who are either attorneys or think they know as much as one defending the Souplantation statement and their cavalier (to me) attitude towards anyone who's stuck with one of their gift cards now that the chain has gone bye-bye. Typical is this excerpt from a message from Don Kemp. "BK" is how lawyers refer to bankruptcies…
Once they start the wheels turning towards a BK, they really are limited as to what they can say and if (presumably) Karl or I were advising them on their BK I would not endorse the language you'd like to see. They really shouldn't give any hope or indication any bill or even gift card can be redeemed in any fashion before or after filing. The court will decide who gets what and how. Souplantation might make suggestions, but the court has to ensure the protocols are followed.
Okay. I concede the point. I just think it would have been better to say nothing about the gift cards. And yes, as just about everyone noted, a lawyer probably wrote the part that bothered me. Is it too much to think that there might be lawyers out there who could have said what they had to say in a classier manner?