The L.A. Times has posted a review of that production of A Christmas Carol that I saw the other night. (In it, they link to what I wrote here.) They've also posted this report on audience reaction and anger.
Apparently, what I saw Monday night was officially considered a "preview" performance and last night was the actual opening. Based on what the Times reporter saw, it sounds like they got a few bugs out but nowhere near all of them. Putting aside the issue of advertising stars who aren't there, I don't think there's anything wrong with the production that couldn't be cured by about a week of dress and tech rehearsals…but of course, they're not doing that. They're doing the show, sometimes twice a day, for audiences paying full price and expecting a finished product. I hope some of them get one.