I'm watching Deal or No Deal on our local NBC affiliate, KNBC, via their high-definition feed. This is about the seventh time I've tuned to this channel since I got my new TV and it's about the fifth time the video has been out of sync with the audio.
It's also about the fifth time I've called KNBC about it and don't think that's easy because the only phone number they seem to have listed is for the KNBC Newsroom. Each time, I call there and someone forwards my call to what they say is the appropriate department. I explain to the person who answers there what the problem is and they always say, "Let me forward you to the people who handle that," and they proceed to forward my call back to the same guy in the KNBC Newsroom, who of course has nothing to do with that.
He then tries forwarding me to someone else and eventually, I get to someone who seems to actually be in charge of the transmission they're beaming to all of Southern California. This person says something like, "Not again" and promises to get it fixed right away. The last four times, it hasn't been fixed, at least before I gave up and turned to a regular-def channel.
I don't understand this. I can't be the only human being watching NBC in high-def in this half of the state. And yet, in spite of how difficult they make it to reach the person in charge of their broadcast, I seem to be the only person calling up to say, "Uh, excuse me, but could you get the actor's lips to match the words coming out of their mouths?" It's like watching Godzilla except for the parts with Raymond Burr. I think I know where the guys who weren't good enough to work for RadioShack are getting jobs.