A couple of folks have written to ask if I ever resolved the problems with my Time-Warner digital phones. The answer is yes. Someone high in that company, it turns out, is a reader of my weblog. He read what I wrote and contacted the right people, causing technicians to come dashing over here to undo all the damage that the previous installers had done. Now, not only does everything work fine but an average of once a day, someone from Time-Warner Cable calls to make sure everything is functioning properly…which it is. I am a satisfied customer — at the moment.