Some of you may recall that two years ago, I had an ugly encounter with a predatory tow truck driver. I wrote about it in three parts, the last of which is here and this has prompted perhaps a hundred people, angry at similar incidents and scanning the web in search of remedies, to write me. Three or four even turned out to have been victimized by the same company that towed me.
I came to the sad conclusion at the time that nothing could be done about these practices. Apparently, a few things are now being done, as this article details.