MARK'S PAYPAL ADVENTURE STARTS HERE!
I'm trying to clear up a small (I hope) problem with my PayPal account. Their online "help" feature is of no help so I called the service phone number. According to the little call timer on my telephone, I have now been on hold for 14 minutes. Every thirty seconds, a recorded voice tells me that they're experiencing "an unusually high call volume" and I should be patient but, better still, I should consult the online help service. Let's see how long it takes me to get to a real human being.